First Merchant Payment Systems (FMPS), a trusted leader in payment processing and payroll solutions for over 25 years, is looking for dedicated individuals to join our team. We pride ourselves on delivering innovative technology and outstanding customer service that helps businesses thrive.
Now Hiring: Technical Support & Customer Service Representatives – Chatham, MA Office
We are currently seeking Technical Support and Customer Service Representatives who are passionate about helping others, solving problems, and building lasting client relationships.
What You’ll Do:
- Provide friendly, professional support to our business clients
- Troubleshoot technical issues with payment systems and software
- Assist customers with account setup, billing questions, and product guidance
- Ensure every client receives fast, reliable, and knowledgeable service
What We’re Looking For:
- Strong communication and problem-solving skills
- A customer-first mindset with attention to detail
- Basic technical knowledge (payment systems experience a plus)
- Team players who enjoy working in a supportive, growth-oriented environment
Why Join FMPS:
- Competitive pay
- 401(k) retirement plan with company match
- Paid holidays, vacation, and PTO
- Comprehensive training and career development opportunities
- Supportive team environment in a growing industry
- Be part of a company with over 25 years of proven success
Schedule:
- Monday–Friday, 9:00 AM to 5:00 PM
What We Offer:
Competitive competition
PTO, Paid holidays, Vacation
401k retirement plan with company match
Apply Now!